Health Alert – U. S. Embassy Lome, Togo (May 29, 2020)

As of May 29, there were 422 confirmed cases of COVID-19, with ‎13 deaths, 197 recovered and 212 active cases.  These statistics are updated regularly in French on the Government of Togo’s COVID-19 page.  The Government of Togo has one phone number, 111, for all questions regarding COVID-19.  Do not hesitate to call this number if you believe that you or someone you know in Togo has been exposed to COVID-19 or are showing symptoms of the disease.

The U.S. Department of State continues to recommend that U.S. citizens should return to the United States during the COVID-19 pandemic, especially those with underlying medical conditions, including cancer, diabetes, hypertension, or kidney or heart disease.  Togo has limited medical capabilities in the event that you may require a ventilator or other advanced medical care.

The Government of Togo administers chloroquine or hydroxychloroquine to COVID-19 patients.  The U.S. Food and Drug Administration advises against this pharmacologic treatment as there is no evidence that it lessens the duration or severity of COVID-19.  The U.S. Embassy has limited recourse to intervene in your medical treatment if you attempt to opt out of any Government of Togo-required drug protocol.

Ethiopian Airlines currently operates one flight to the United States (Newark Liberty) every Sunday.  Flights may also occur other days of the week to Newark or Houston (Bush Intercontinental) depending on demand.  U.S. citizens and lawful permanent residents in Togo must book their own seats on the direct Newark or Houston flight to return to the United States.

Although the cost of Ethiopian Airlines’ U.S.-bound flights is now higher than it was prior to the COVID-19 pandemic, the cost is well within the pre-pandemic market range for intercontinental flights between West Africa and the United States.  Contact Ethiopian Airlines’ Lome ticketing and reservation office inside of Hotel Palm Beach on beach road (Boulevard de la Republique or N2) two blocks east of the French Embassy if you wish to return to the United States.

There is no such thing as a free flight to the United States.  If you are a U.S. citizen (not a lawful permanent resident) and are financially destitute, meaning that you have no financial assets in Togo or the United States and have no friends or family who could assist you in purchasing a return ticket, then you may schedule an appointment online to speak to a consular officer at the U.S. Embassy in Lome.

Any government-provided financial assistance will result in the limitation/cancellation of your full-validity U.S. passport, and you will be required to depart on the next available Ethiopian Airlines flight after submitting a signed promissory note to a consular officer.  You will not be able to obtain another full-validity U.S. passport until you have paid the U.S. Treasury in full the amount paid by the U.S. Department of State to purchase your Ethiopian Airlines ticket.  If you have an unused Air France ticket that you would like refunded, then you must contact Air France to request a refund.  The U.S. Embassy in Lome does not intervene in contract or purchase disputes.

All U.S. passport print facilities are currently closed.  The U.S. Embassy in Lome cannot produce full-validity passports and Consular Reports of Birth Abroad until U.S. print facilities reopen.  Emergency passports can still be issued by making an appointment online, but an emergency passport should only be used for immediate, one-way travel to the United States.  If you need a new passport for prolonging your stay in Togo, then you must wait for U.S. print facilities to reopen before reapplying.

Please encourage any U.S. citizens you know are still present in Togo to enroll in the Smart Traveler Enrollment Program (STEP) so that they may receive the latest COVID-19 updates.  The U.S. Embassy in Lome will continue to send updates weekly for the benefit of new registrants in STEP.  Should you wish to stop receiving COVID-19 updates, please email requesting removal from STEP enrollment for Togo.

Actions to Take:


U.S. Embassy Lomé, Togo

(+228) 2261 5470

State Department – Consular Affairs

888-407-4747 or 202-501-4444

Togo Country Information

Enroll in Smart Traveler Enrollment Program (STEP) to receive security updates

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